Shipping Policy

Thank you for choosing PawPets! We deliver to dog owners across the United Kingdom & Ireland.

1. Processing & Delivery Times

• Order Processing Time: 1–2 business days (Monday – Friday)

• Delivery Time: 4–8 business days 

1. 2. Order Tracking Once your order has shipped, you will receive a confirmation email containing your tracking number. Please allow up to 24 hours for the tracking status to update in the carrier system.

   3. Shipping Address Accuracy Please ensure that your shipping address is complete and accurate at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

   4. Delays & Issues Orders are not processed or shipped on weekends or major national holidays. While we work closely with our delivery partners to ensure timely shipping, unexpected delays may occur during peak seasons. If your tracking has not updated for several days, please contact us at info@pawpets.co